We're here to help and appreciate you reaching out. To ensure we can resolve your issue as quickly and efficiently as possible, please submit a support ticket with our Customer Service team below.

The more details you can provide, the better we can assist you.

Having an issue with your order?
If you have an issue with a product you received, please help us understand by attaching photos. Clear photos will help our team assess the situation and provide the best solution. Photos must also show the product in new and unused condition, with all tags attached.

For guidance on Foot Locker’s photo requirements, please see our photo guidelines: How should I take the photos for my return/exchange request?

Our Commitment
We typically respond to all inquiries within 2-3 business days. Please note that it can take 7-10 business days for orders to be processed and dispatched. You can view the latest status of your order by logging into your account, or clicking the order status link in your confirmation email.

We appreciate your patience and look forward to assisting you.

Company Registration Number: 68083058

Return Address
You must contact us and obtain confirmation before returning any item. Returns sent without prior notice or authorization will be considered invalid and will not be accepted.


Email Address
For faster assistance, please use our contact form. If you are unable to access the form, you may also email us at cservice@globalcharmhub.com.